Delivery & Returns
Delivery
All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.
Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia
We will only send tracking if requested, WRITE IN NOTES: tracking
Returns
It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.
Several types of goods are exempt from being returned.
Additional non-returnable items:
- Gift cards
- Downloadable software products, cameras
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, unleash stated
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.
Gifts
FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for
Shipping
To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Leroy Mac Designs Woolen Blanket
$300.00
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Large range of Leroy Mac Designs on display.
Our Farm, Our Sheep, Our Wool, Our Story!
Being fourth generation Merino wool growers, Leroy Mac Designs owner Rebecca and Rod McErvale know and understand the benefits of wool.
Our pure wool blankets help in regulating body temperature, producing a warm micro-climate in winter and a cool climate in summer. They are resistant to bacteria, molds and mildew, and are flame resistant. Made from superwash wool, our range of garments are all machine washable.
Using OUR Merino Wool, we are able to produce the exceptional feel of softness, comfort and quality that Leroy Mac Designs range of blanket and throws are known for. Leroy Mac Designs are one of the only few 100% Australian owned businesses that produce quality wool products right here in country Victoria from wool off THEIR OWN farm.
For centuries pure, natural wool has been used by humans for clothing, and try as they may scientists have not been able to reproduce the natural properties of wool synthetically. Merino Wool is an unique natural fibre and being sourced from our OWN farm we have full control over our fibre and the ability to incorporate comfort, style, coolness, drape , elasticity, wrinkle recovery, tenacity and warmth in our garments making it the ideal choice in clothing for your family.
FOR ALL ORDERS CALL OUR STORE FOR DIFFERENT STYLES
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