Delivery & Returns

Delivery

All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.

Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia

We will only send tracking if requested, WRITE IN NOTES: tracking

Returns

It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.

Several types of goods are exempt from being returned.
Additional non-returnable items:

Gift cards
Downloadable software products, cameras
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, unleash stated

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.

Gifts

FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for

Shipping

To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

+Collections

+Types

infasecure- Grandeur Astra Car Seat visage

$459.00

Collections: All, Capsules and Car Seats, Convertible Car Seat, Country Kids, infasecure

Features

Suitable from birth to large eight year old
Extended Rearward Facing to large 30 month old
Extended Forward Facing with harness to large 8 year old
Ultra compact width – great for 3 across
Air Cocoon Technology™ integrated
Available in 3 fresh colours
Twist & Lift™ one-handed headrest & harness adjustment
Press-Stud attached cover – remove without uninstalling
Easy remove shoulder pads
Twist-resistant shoulder straps
Adjustable crotch buckle
9 recline positions
Easy install belt path
Tether Strap Adjuster ‘Safety Zone’
No anti-rebound bar required
Ultra low profile base
Vehicle seat protector included
SafeGrip belt clamp included

Dimensions

Width (Base) – 34cm
Width (Widest) – 44cm
Height (Headrest Down) – 73cm
Height (Headrest Up) – 88cm
Depth (Forward Facing) – 50cm
Depth (Rearward Facing) – 66cm

Approximate Shoulder Height Marker Locations

Lower Marker (Must Rearward Face Under Marker) – 34cm
Middle Marker (Turn to Forward Facing) – 39cm
Upper Marker (Stop Use) – 51cm

Grandeur: Best Practice Safety from Birth to Eight Years Old
Grandeur Astra allows for Extended Rearward Facing up to a large 30 month old, and Forward Facing with a harness to a large 8 year old. Offering the absolute best practice safety to a child through all stages of their development. It’s the only restraint you’ll ever need!

Twist & Lift™
Twist & Lift™ allows one-handed adjustment of the headrest and harness from the front of the restraint. No re-threading straps, no uninstalling – you can get the perfect fit in seconds, and it’s never been easier.

Compact IconCompact
Grandeur is extremely compact. It measures at an incredibly narrow 440mm across at its widest point in both rearward and forward facing modes. In fact, in forward facing mode, it’s the narrowest Type G (extended harness use) car seat in Australia. And the best part? The internal width the same as our Emerge series – so your child’s ride is still a supremely comfortable one!

Air Cocoon Technology

Air Cocoon Technology™ (A.C.T)
Grandeur Astra features Air Cocoon Technology™ (A.C.T.). This enhances side impact protection through blow moulding design, dramatically reducing the impact forces during a crash. The blow moulded backrest and side wings act like airbags, greatly reducing the forces on a child’s head and body in a side impact accident.

Active Fabric LogoActive Fabric™
The easy-care Active Fabric™ covers on the Grandeur are hard wearing, cool and breathable. The machine-washable, press-stud covers are easily removed for cleaning without having to uninstall the restraint, as can the shoulder pads. Astra covers are as beautiful as they are practical and are available in three fresh colours.