Delivery & Returns

Delivery

All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.

Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia

We will only send tracking if requested, WRITE IN NOTES: tracking

Returns

It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.

Several types of goods are exempt from being returned.
Additional non-returnable items:

Gift cards
Downloadable software products, cameras
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, unleash stated

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.

Gifts

FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for

Shipping

To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

+Collections

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VTECH MINI HUSH SLEEP SOOTHER

$90.00 $110.00

Collections: All, Country Kids, On Sale, Sleeptime

Mini Storytelling Soother with Sleep Trainer. This is a magical device designed to transform bedtime into a dreamy adventure for your little one. Mums, if you’re seeking a gentle, effective way to ease your child into a peaceful sleep, look no further.

Why Every Mum Needs the VTech BC8213 V-HUSH:

Versatile Power Options: Whether you’re at home or on the go, keep the soothing going with mains power or the built-in rechargeable battery that lasts up to 8 hours.
High-Quality Sound: The high definition Bluetooth speaker delivers crystal clear audio. This means that every story, song, and sound is as soothing as intended.
A Library of Choices: With 10 classical songs, 10 classic stories, 10 relaxing lullabies, and 10 soothing sounds, finding the perfect setting to lull your baby to sleep is easy.
Night Light Magic: Choose between a multi-colour soft glow night light or a mesmerizing projection night light. As a result, you will create a calming atmosphere.
Sleep Training Made Simple: The integrated sleep training program helps establish healthy sleeping habits. As a result, making bedtime easier for everyone.
Auto Off Timer: Conserve energy with the auto-off timer, ensuring the soother turns off when your little one is sound asleep.
Total Control at Your Fingertips: With the subscription-free VTech app, everything is easily adjustable. Change the night light, pick a story, song, or sound, make personal recordings, stream music, control the projection, and set an alarm/nap timer, all from your smartphone.

Additional Features:

Operate everything remotely, giving you the freedom to adjust settings without disturbing your baby’s sleep.
Personal recordings allow you to share special messages or stories, adding a personal touch to bedtime.
The projection night light displays a soft, dreamy scene, enhancing the soothing experience and encouraging visual tracking.

Benefits:

Ease Bedtime Struggles: The combination of sounds, stories, and lights makes bedtime a less stressful experience.
Encourage Independence: The sleep training feature encourages children to stay in bed until it’s time to wake up.
Customizable Experience: With the ability to stream your music and adjust settings via the app, you can personalize bedtime to suit your child’s preferences.

The VTech BC8213 V-HUSH isn’t just another baby soother. It’s a comprehensive sleep system designed to adapt to your child’s needs. It provides comfort, entertainment, and education all in one. Its portable design means your child’s sleep routine can remain consistent, whether at home or away.

Say goodbye to sleepless nights and interrupted dreams and hello to peaceful slumber with the VTech BC8213 V-HUSH Mini Storytelling Soother with Sleep Trainer. Embrace the future of bedtime stories and lullabies today. Watch your little one drift off into a world of sweet dreams and starry nights.