Delivery & Returns

Delivery

All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.

Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia

We will only send tracking if requested, WRITE IN NOTES: tracking

Returns

It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.

Several types of goods are exempt from being returned.
Additional non-returnable items:

Gift cards
Downloadable software products, cameras
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, unleash stated

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.

Gifts

FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for

Shipping

To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

+Collections

+Types

Britax Safe-n-Sound b-pod

$349.00 $449.00

Collections: All, Baby Essentials, Country Kids, On Sale

FITS YOUR LIFE, FITS YOUR STROLLER

The b-pod baby capsule is suitable for newborns up to 12 months and low birth weight and premature infants*.

First ride jitters? Gone. Featuring the latest ClickTight system, designed to provide effortless and secure installation, b-pod with plush diamond quilt padding, ensures your baby will travel in quality and ultimate comfort on every single ride.

Lightweight & easy to carry, the b-pod capsule can be moved from car to stroller with a simple click and go.

B-pod. Fits your life. Fits your stroller.

THERMO E™ HIGH PERFORMANCE FABRIC

Thermo e™ delivers premium comfort your baby deserves. This fabric is smooth on the skin and soft to touch. Thermo e™ provides airflow and wicks moisture away, keeping your baby cool, dry and comfortable on every ride.

INSTALL CONFIDENTLY WITH CLICKTIGHT

Fast, easy and secure installation system with just a few simple steps.

SUITABLE FOR LOW BIRTH WEIGHT (0-12 MONTHS)

Australia’s first baby capsule suitable for low birth weight and premature infants without restrictive medical conditions.

PLUSH COMFORT FOR NEWBORNS

With plush Thermo e™ high performance fabric, quilted padding along with a comfort insert, the b-pod can be stacked with cocooning comfort of the Newborn Infant Insert (sold separately).

TRAVEL SYSTEM COMPATIBLE (WITH MOST LEADING STROLLER BRANDS)

Travel system, click and go compatibility with a wide assortment of stroller brands.

LIGHTWEIGHT

B-pod is lightweight, a must-have for parents on the go. It can be easily carried and quickly transferred from home to the car to the stroller, making it a breeze to take your baby out and about.

EXTRA LARGE SUN CANOPY

UPF50+ sun protection extendable canopy with visor and mesh window for airflow.

ROTATING CARRY HANDLE

Carry, rock sit: the multi-position carry handle makes it easy to use in your car, with a compatible stroller or on the go.

SPACE SAVER DESIGN

Slim outside, spacious inside; this baby capsule frees up backseat space while giving your child plenty of room to grow.

REARWARD FACING LEVEL INDICATOR

Visual level indicator designed to aid correct rearward installation angles. Fully visible, the level indicator offers you an optimal range during installation.