Delivery & Returns
Delivery
All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.
Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia
We will only send tracking if requested, WRITE IN NOTES: tracking
Returns
It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.
Several types of goods are exempt from being returned.
Additional non-returnable items:
- Gift cards
- Downloadable software products, cameras
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, unleash stated
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.
Gifts
FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for
Shipping
To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Jumping Joey Bouncer - Infasecure
$75.95
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Jumping Joey Bouncer by Infasecure
The Jumping Joey Bouncer from Infasecure is a must-have for active babies ready to explore their world while developing essential motor skills. This high-quality bouncer is designed with a focus on safety, durability, and comfort, making it perfect for indoor use and ensuring hours of bouncing fun.
Safety is a top priority with the Jumping Joey. It features large Velcro pads and an additional crotch clip, keeping your child securely fastened while in use. The adjustable design ensures a snug and safe fit for your little one as they bounce with confidence.
For added comfort, the bouncer includes elastic waist panels that move with your child, allowing them to bounce freely without restriction. The ergonomic padded seat provides excellent support, ensuring your baby stays comfortable during playtime.
The Jumping Joey is designed for indoor convenience, featuring a sturdy door frame clamp that makes setup quick and easy. Simply attach it to a secure door frame, and your baby will be ready to enjoy their new favorite activity in no time.
Available in a sleek black color, the Infasecure Jumping Joey Bouncer is a stylish and practical addition to any home. It’s perfect for keeping your baby entertained, encouraging physical development, and providing a safe space for active play.
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