Delivery & Returns
Delivery
All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.
Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia
We will only send tracking if requested, WRITE IN NOTES: tracking
Returns
It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.
Several types of goods are exempt from being returned.
Additional non-returnable items:
- Gift cards
- Downloadable software products, cameras
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, unleash stated
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.
Gifts
FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for
Shipping
To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Edwards & Co- Oscar MX Pram
$769.00
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You're after a buggy that is specifically designed for those who like to do lots of walking. Unique for a 3-wheeler, the main seat can be positioned backwards (parent facing) or forwards, allowing you to adjust the setup as your child grows.
The Top 3 Features
- Unique for a 3 wheeler you have the option to have the seat either facing you or facing the world.
- Huge basket!
- It's designed especially for walking – over any terrain. So if you’re a city slicker pounding the pavements or the country life brings you out regularly along dirt roads, then this is the pram for you.
A little bit more info...
- Extendable UPF50 canopy provides extra face protection for your child.
- Easy to fold - Oscar is designed to fold and stand upright. The simple and unique system is easy for anyone to do easily (including the Grandparents!).
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All terrain - Being a 3-wheel buggy with front-wheel suspension and puncture proof rubber tyres, Oscar is designed to take your family anywhere, just like a 4wd.
- One hand wheel release – a button has been added to the rear wheels so you can remove them with one hand when more boot space is required.
- Ventilated seat – a new mesh window to improve airflow on hot summer days.
- Leatherette Details - Leatherette handlebar and bumper bar - more luxurious and more durable.
- Seat unit is reversible, removable and includes multi-position recline with 5pt safety harness.
- An adjustable handlebar to make using your stroller more comfortable.
- Lockable swivel front wheels.
The Nitty Gritty
Maximum child weight - 20kg. The seat is designed to be used from 6 months (or newborn using the Newborn Insert Cushion)
Pram weight - 10.3kg
Toddler seat option - No. But if you want to carry two children with your stroller simply attach the Lascal Maxi Board to any oscar for a fun and practical ride for your older child.
Capsule compatible - Yes. You can use the Maxi Cosi Mico Plus capsule (with the purchase of the capsule adaptor).
Bassinet compatible - Yes.
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