Delivery & Returns

Delivery

All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.

Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia

We will only send tracking if requested, WRITE IN NOTES: tracking

Returns

It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.

Several types of goods are exempt from being returned.
Additional non-returnable items:

Gift cards
Downloadable software products, cameras
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, unleash stated

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.

Gifts

FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for

Shipping

To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

+Collections

+Types

Boori Convertible Cot Bed Natty

$439.00 $549.00

Collections: 50% off ALL SUMMER FASHION, All, Cot & Day Beds, Country Kids, On Sale

Invite the charm of Scandinavia into your baby's nursery with our Natty Baby Cot. Boasting a distinctive Scandi-style finish, the Natty Baby Cot is an epitome of simplicity meeting functionality. Its modern silhouette, accentuated by rounded corners, angled feet, and an eco-friendly finish, will undoubtedly resonate with parents who have an affinity for Nordic design sensibilities.

Imagine a baby cot bed that doesn't just serve as a resting place but also complements your contemporary or Scandinavian interior decor. The Natty Baby Cot offers just that. Its two-tone design, available in solid white or a harmonious blend of white and timber, brings a hint of chic sophistication to the nursery. The muted colour palette, further enriched with our unique, nursery-friendly paint finishes, only elevates the wood's innate beauty.

The genius of the Natty Baby Cot lies in its adaptability. Designed keeping in mind the growth spurts of a child, this Scandi bed for baby provides two base height adjustments. Initially, it cradles your newborn safely at a higher base level. But as your child becomes more active, you can effortlessly move to a lower base, ensuring their safety. And when they outgrow the cot? The transition to a toddler cot bed becomes a breeze. Using parts from the cot end panels, it can be converted into a toddler bed equipped with two guarded sides.

Crafted meticulously from a combination of engineered timber and sustainably sourced Australian Araucaria Wood, this two tone cot bed ensures longevity. It's not just a piece of furniture; it's an investment in your child's comfort and safety. Following rigorous Australian/New Zealand and European safety standards, it's a cot you can trust.

Opt for the Natty Baby Cot - where the grace of Scandinavian design meets the warmth of parental love.