Delivery & Returns

Delivery

All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.

Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia

We will only send tracking if requested, WRITE IN NOTES: tracking

Returns

It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.

Several types of goods are exempt from being returned.
Additional non-returnable items:

Gift cards
Downloadable software products, cameras
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, unleash stated

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.

Gifts

FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for

Shipping

To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

+Collections

+Types

infasecure- Accomplish Premium Car Seat

Sold Out

Collections: All, Capsules and Car Seats, Country Kids, infasecure, On Sale

Accomplish Premium;

Accomplish Premium provides an unparalleled level of comfort for larger toddlers and children. Your child will travel in comfort and style right through their Forward Facing years. Suitable from a large 6-month-old through to a large 8-year-old.

Premium Materials and Comfort; Active Bamboo™

Accomplish Premium features our new Active Bamboo™ covers. Active Bamboo™ is a high performance, premium quality bamboo charcoal fabric. The gently woven yarn wicks away moisture, keeping your child cool and dry. It offers a soft, smooth surface ensuring your child travels in complete comfort. Furthermore, we've completely redesigned the covers, utilising the highest levels of craftsmanship. The new modular infant insert also offers more support and comfort to smaller babies.

The gorgeous new Active Bamboo™ covers overlay an unprecedented level of padding. As a result, it's the most comfortable ride we've ever produced. With up to 3 times the padding of our previous child restraints, Accomplish Premium is one of the most luxurious and comfortable child restraints in our range.

Premium Safety; Air Cocoon Technology™ (A.C.T) & Secur-air™

Secur-air™ works hand in hand with Air Cocoon Technology™ (A.C.T) to dramatically reduce crash energy to the child's head. Accomplish comes with A.C.T. as a standard feature, which alone reduces crash energy to the child more than five times lower than the level required by the 2013 Australian Standard. With the addition of Secur-air™, your restraint gains a third layer of protection for your child's head.

Premium Convenience;

Accomplish Premium includes a slew of features designed to make travel easier. Buckle holders keep shoulder straps out of the way when placing your child in the restraint. All new labelling across the Accomplish is designed to be easier to understand and use. A free In Case Of Emergency label comes with every Premium restraint. This ensures that emergency services have all the information they need, should you ever be in an accident.

The Gradual Recline system is extremely easy to use. It allows unrestricted recline positions. This means it can be changed without removing the restraint from the vehicle. The Twist & Lift™ technology also allows for one-handed adjustment of the headrest and harness from the front of the restraint. Because of this, it means no re-threading straps and no uninstalling, allowing for the perfect fit in seconds. In addition, Accomplish also comes with pop-out cup holders, a fabric seat protector, and a free SafeGrip Belt Clamp.