Delivery & Returns
Delivery
All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.
Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia
We will only send tracking if requested, WRITE IN NOTES: tracking
Returns
It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.
Several types of goods are exempt from being returned.
Additional non-returnable items:
- Gift cards
- Downloadable software products, cameras
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, unleash stated
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.
Gifts
FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for
Shipping
To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Maxi Cosi- Mico Plus ISOFIX Capsule
$499.00
$579.00
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Mico Plus Baby Capsule
Age: Newborn to approx. 6 months of age or until the infants shoulders meet the height marker
Australia's most popular baby capsule is now even better. Introducing the NEW Maxi-Cosi Mico Plus baby capsule. Still featuring our superior side impact protection, Air Protect - the new Mico Plus baby capsule,
is compatible with all of your favourite prams brands, and features new functionality upgrades, never seen before in baby capsules, such as a new water resistant canopy and magnetic harness holders to always ensure that your harness straps are clear when placing baby in and out of the capsule.
Now certified with airplane compliance, you can now travel safely with your baby, in a car, on a train, as part of a travel system on a stroller, and on a plane.
PRODUCT FEATURES
Air Protect TM – Superior Side Impact Protection
• NEW Extendable Sun Canopy and Water resistant hood. Reflective and water resistant canopy unzips from the hood, extending to provide additional sun protection for your baby.
• New water resistant hood includes air flow, through rear and side mesh panels.
• 2 position crotch adjustment for better fitment for smaller babies
• NEW Easy Out system positions the harness pads on baby’s shoulders, every time
• NEW Magnetic harness holders ensure that your harness straps are clear when placing baby in and out of the infant carrier
• Cool Baby TM Wicking Fabric absorbs moisture keeping baby cool, dry and comfortable
• Travel System compatibility with Australia’s most popular brands including Baby jogger, Baby Zen, Bugaboo, Baby Bee, Jané, Joolz, iCandy, Mamas & Papas, Mountain Buggy, Nuna, Phil & Teds, Quinny, Silver Cross, Stokke, UPPAbaby, Valco Baby, plus many more.
• Reversible Cozi-Dozi™ head support for babies,
• Easy-to-remove fabrics for cleaning.
• Ergonomically designed reinforced carry handle
• 5 – point safety harness, for secure rides
• Opportunity to purchase an additional stay-in-car base for your second car
Improved Isofix fitment and for better fitment in your vehicle
• Covered by Maxi-Cosi Lifetime Warranty
• Covered by Accident Exchange Program
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