Delivery & Returns

Delivery

All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.

Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia

We will only send tracking if requested, WRITE IN NOTES: tracking

Returns

It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.

Several types of goods are exempt from being returned.
Additional non-returnable items:

Gift cards
Downloadable software products, cameras
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, unleash stated

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.

Gifts

FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for

Shipping

To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

+Collections

+Types

Britax Travel Pram - The Cabin Black

$299.00

Collections: All, Country Kids, Prams And Strollers, Travel System

Elevate your family’s travel game with this cabin approved stroller—lightweight, compact, and crafted for on the-go ease.

The one-hand quick & easy fold feature saves time and effort, while the surprisingly big basket size carries all your must-haves. Built to handle up to 22kg seat capacity, it accommodates your growing child comfortably.

Plus, the included travel bag keeps it safeguarded in transit, so you can focus on making memories, not lugging around bulky gear.

Features:

Cabin Size: IATA (International Air Transportation Association) compatible, fits most airplane’s overhead lockers*.
Leatherette Accents: On handlebar and arm bar for a soft comfortable grip.
One Hand Quick Fold: Folds compact in seconds, ideal for families on-the-go.
Extra Large UPF50+ Canopy : Provides protection from the elements, the ventilation panel allows for airflow and check in on bubs anytime.
One Hand Seat Recline: For easy adjustment from upright to a generous recline.
Harness & Crotch Pads: Soft padding for extra comfort.
Adjustable Leg Rest: Making your little one’s ride more comfortable and relaxing by providing extra support for their legs.
Generous 6kg Basket Capacity: Easy access with plenty of space for all your essentials.
All Wheels Suspension: For a smooth and comfortable stroll every time.
Front Swivel Wheels: Provides easy navigation and steering.
EVA Wheels: Lightweight and puncture free for a fuss-free ride.
Make sure to check with your airline before you travel, as airline cabin space may vary.