Delivery & Returns
Delivery
All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.
Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia
We will only send tracking if requested, WRITE IN NOTES: tracking
Returns
It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.
Several types of goods are exempt from being returned.
Additional non-returnable items:
- Gift cards
- Downloadable software products, cameras
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, unleash stated
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.
Gifts
FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for
Shipping
To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
+Collections
+Types
Animalz Farm House
$198.00
$220.00
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Discover our eco-friendly wooden toy farm animals, crafted from sustainable wood, plush, and rope—perfect for interactive, tactile play. Spark creativity and foster play-based learning with these nature-inspired, plastic-free toys that bring the charm of farm life, from barnyard animals to fields of adventure, right into your child’s hands.
Crafted from durable, sustainably sourced Beech wood, this beautifully designed set offers endless opportunities for imaginative play. It features charming details such as a fabric roof that opens and closes, functional doors, and a verandah with windows. The set also includes extra accessories like fences, a trough, rope, and hay bales, giving your child everything they need to create their own farmyard adventures.
Made with eco-friendly materials, this set is designed not only to spark creativity but also to enhance fine motor skills and encourage learning about animals. It’s built to endure rough play while remaining completely safe and durable.
At the heart of our mission is a commitment to creating timeless toys that use sustainable resources. Each Anamalz piece is crafted from sustainably sourced plantation Beech wood, painted with water-based paints, and assembled with the highest quality Japanese glue. The plush fabric used is AZO dye-free, while the arms and legs are flexible thanks to coated wire inserts. We’ve even replaced traditional plastic for horns and tusks with TPR, a sustainable and eco-friendly alternative.
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