Delivery & Returns

Delivery

All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.

Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia

We will only send tracking if requested, WRITE IN NOTES: tracking

Returns

It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.

Several types of goods are exempt from being returned.
Additional non-returnable items:

Gift cards
Downloadable software products, cameras
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, unleash stated

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.

Gifts

FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for

Shipping

To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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'NEW' Aroma-Snooze Plus 8 in 1 Humidifier

$133.95

Collections: 30% off ALL SUMMER FASHION, All, Country Kids, Gifting

Your childs sleep and wellbeing is your #1 priority! The Aroma-Snooze Plus Humidiifer boasts 8 in 1 functions lulling your child into deep sleep whilst improving breathing & congestion. Safe from birth.

Aroma-Snooze Plus Sleep Aid Humidifier:

Large 500ml Capacity. 8 in 1 Multi-Functions including Mist, Light, 6 x Built in sounds, (Pink Noise, 2 x Rain, 2 x Lullaby's, Meditation), Voice Recorder, Bluetooth & more!Sensitive Child Oil for extra support if in distress 3 x Reversible Designers Covers Included: A classic white design with timber legs. Comes with 3 interchangeable covers 1) Starry Moon, 2) Pastel Design, NEW Natural design! 1 x Hand-held Remote Control: Easy control from a distance 1 x Power adapter - Australian safety standards approved

Why Every Mum Needs the Lively Living Aroma-Snooze Plus!

Large 500ml water capacity humidifier - Eliminate discomfort from dry air and dried out nasal passages Large Mist Out-Put, covering a greater area, & even longer mist run time up to 20hrs hours on intermittent mist 6 Built in Sounds, Pink Noise, 2 x Rain Sound, 2 x Lullaby, Meditation (sounds will operate continuously until your turn them off) High Quality Sound:, With 10 volume levels, finding the prefect setting to lull your child to sleep is easy. Looped Voice Recorder: built in function, allows you to personalise your childs sleep environment with your own soothing words or own shush sound. Red light Therapy to support natural melatonin production, Rainbow Coloured Lights: to incorporate through out the day or wake time 3 x Interchangeable Covers: included with each Aroma-Snooze Plus to style the nursery Optional Bluetooth Speaker connectivity. Allows you to play your own choice of music through the day Optional Timer Function: Select the operating time of the Aroma-Snooze Plus for shorter durations of 2, 4, 8 hours, or allow it to operate for the whole night (mist will operate approx 20hrs on intermittent mist mode. Lights and sounds will continue until you turn them off. Lights and Sound Magic: Functions will stay on indefinitely until your switch them off. No chance of bubs being disturbed and startled by the sound or light switching off through out the night. Total Control at Your Fingertips: For ease of control from a distance, everything is easily adjustable. Or may operate from the buttons on the unit.

AWARDS: Since its launch in April 2023, The Aroma-Snooze Plus has achieved more than 10 prestigous awards. (See full list in drop down menu for Recent Awards below)